Refund Policy

For digital programs like the Ethical Weight Loss Program:

• Before program start: Full refund available up to 24 hours before the program start date
• Within 7 days: If you're unsatisfied within the first 7 days and have completed less than 25% of the program, you may request a partial refund (50%)
• After 7 days: No refunds available as significant value has been delivered

• Full refund if cancelled 7+ days before the event
• 50% refund if cancelled 3-7 days before the event
• No refund if cancelled less than 3 days before the event
• Transfer to another participant is allowed with prior notice

• Monthly subscriptions can be cancelled anytime for the following month
• No partial month refunds
• Annual subscriptions: Pro-rated refund available within first 30 days
• Unused portions of annual subscriptions are non-refundable after 30 days

To request a refund:

1. Email us at support@ekaterinaklein.com
2. Include your order number and reason for refund
3. Provide any relevant documentation
4. Allow 5-7 business days for review

Approved refunds will be processed within 5-10 business days. The refund will be credited to the original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

We reserve the right to refuse refunds in cases of:

• Abuse of the refund policy
• Fraudulent claims
• Violation of our Terms & Conditions

If you have any questions about our refund policy, please contact us:

Email: support@ekaterinaklein.com
Telegram: @nutri_answers
Response time: Within 24-48 hours